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Recognition with a Purpose

by Allison
28. August 2009 09:35
Allison

Working with graphic designers, I often get printouts of their artwork with placeholder text where my copy will go. Typically, this text says “clever headline goes here” or “some kind of interesting copy goes here.” We’ve all heard of writer’s block and that typing that first word can be the hardest obstacle to overcome. But it’s nothing compared to the pressure to come up with words that are also clever or interesting. I see those prompts and I literally break out in a sweat. What if I am simply not witty today? What then?

Anxiety aside, I have to admit it’s really good for me. I inherently know that I am expected to write clever and interesting copy, but I wonder if, in the absence of those prompts, I might not. If the placeholder just said “headline goes here” would I simply write a headline and not be motivated to do more than that?

The truth is, we all have (and need) prompts that motivate us to excel. Recognition and appreciation can be powerful ones. Looking around at the cards, trophies, certificates, and personalized gifts that decorate my and my coworkers’ desks, it’s obvious that these items serve a purpose. They inspire us; they make us smile; they say, “Hey, you were fabulous at least once, so there’s a really good chance you can do it again!”

Desktop Inspiration
One of our customer service superstars let us photograph her display. Wow, that Cool Beans plant is really taking off!

As a manager, when you say thank you or give employees recognition for a job well done, you’re reinforcing the positive behavior that you want to see repeated. Being recognized feels good, so your recipients will try harder to do the things that get rewarded. When that recognition is tangible, it also serves as a constant reminder to push a little harder.

It’s as simple as that!

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Allison is Baudville’s one (and only) Copywriter. She’s been writingfor a variety of media for more than eight years, so if she tells youshe has been there and done that, she probably has. Before embarking ona career in writing, Allison worked as a department manager where sheused Baudville products to motivate her team. She’s what we call a truebeliever!

 

Converting recognition “knowledge” into recognition “behavior”

by Cori
26. August 2009 10:01
Cori

You don’t have to analyze a study on motivational theory to understand some basic principles.  Namely, people respond positively when they are acknowledged and appreciated for their efforts.  This is not limited to the workplace, but in every aspect of the human condition—from raising children to greeting strangers.

So if everyone “knows” the importance of frequent, meaningful expressions of gratitude and praise, why don’t we practice it all the time?

Herein lies the mysterious chasm between a person’s knowledge and their actual behavior.

Take this example: who amongst us doesn’t know the importance of regular exercise and physical activity, eating healthy foods of the correct portion size, and avoiding harmful substances like tobacco?

Now—how many of us actual achieve the full execution of this knowledge, or even a significant percentage?  There would be no rising healthcare costs, and everyone would look like athletes!

What causes some of us to succeed while others fail?  Typically, the secret ingredient is having a coach or mentor.  Every athlete, from grade school to professional sports player, has a coach.  This person provides encouragement and guidance.

Keep this analogy in mind as you work to increase day-to-day recognition behaviors, either personally or in your organization.  Since none of us can realistically have a recognition coach by our side, think of Baudville as the next best thing!

Have you seen our new Recognition Binder System?  It literally is a coach that sits on your desk.  The tabbed dividers are filled with easy to follow (and easy to implement!) tools and ideas for frequent, consistent, immediate, and relevant daily recognition in your workplace.

Allison mentions one of the tools (the IOU Coupons) in her blog post below.

Just like any developing “athlete,” continued practice makes perfect.  Unlike diet and exercise, however, maintaining day-to-day recognition really can be easy!

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Cori is Baudville's in-house Recognitionista (she's officially a Certified Recognition Professional, too)  and a member of the Millennial generation. Get her employee recognition tips and special discounts by liking Baudville on Facebook.

Recognition Weaved throughout The Last Lecture

by Cori
25. August 2009 08:27
Cori

I recently read Randy Pausch’s book, The Last Lecture. For those of you who are unfamiliar with Randy Pausch, it’s no big surprise. Up until fall 2007, Randy was simply a college professor with a young family. It was his actions after he was diagnosed with terminal pancreatic cancer that made him known to the world. Even two years later, his name is still, unfortunately, relatively unknown to many.

As his farewell at Carnegie Mellon, Randy delivered a last lecture which was video taped and later posted on You Tube. His lecture, appropriately titled “Really Achieving your Childhood Dreams,” has been viewed over 10 million times on YouTube and was later made into a book.

Randy delivered the lecture not only to inspire colleagues and students, but as a way to leave life lessons that he wouldn’t be able to personally deliver to his three young children.

Although I set out to read The Last Lecture for personal enjoyment, I soon discovered meaningful recognition lessons weaved throughout Randy’s tales. As a college professor, Randy discovered recognition and incentives to be a powerful way to “force” cooperation from peers.

In one chapter of his book, he writes about sending a box of thin mint cookies along with research papers to be reviewed to colleagues. He would include a note that the cookies were the reward for completing the task, and he sent friendly reminders, “have you had your cookies yet?” to check on their progress.

Randy also talked about the value of the thank you note. Even as a technology guru, Randy encouraged us to continue writing hand written thank you notes.

What Randy said during his lecture and in his book is neither a secret nor a complicated research discovery. What he conveys is simple: recognition matters; it makes people feel better about themselves, and you’ll feel better for giving it.

 Ultimately, Randy found recognition to be a piece of achieving your childhood dreams. So what are you waiting for?

 

Randy delivering his last lecture, September 2007.

Randy Pausch  

 

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Cori is a Certified Recognition Professional at Baudville and a member of the Millennial generation. In addition to writing for the Baudville blog, she’s taking on the task of flooding the Twitter world with positive mojo. Find out more - and join her cause! - at www.Twitter.com/Baudville and by using the hash tag #positivemojo.

A New Perspective

by Kristy
19. August 2009 15:21
Kristy

There is nothing like a Michigan summer to remind you of what a great state this is. The long summer days have a way of making up for all those long, cold, and snowy winter days. Unfortunately, even with our beautiful weather, this summer has had a symbolic cloud hovering daily over many of my friends and professional associates. As I am sure all of you are aware, Michigan has been one of the states most impacted by the economic crisis, and I personally know too many highly skilled people who are looking for work.
 
Having once been in similar circumstances, I’ve now made it a personal goal to connect regularly with the people I know who are back in the job market. What I’ve found to be so interesting in talking with them is that they seem to have settled into a new perspective on job hunting. While yes, there is imminent fear about financial “peace of mind”, many of them are so disillusioned by Corporate America and how disposable they were, that they appear to be more on a soul search than a job search.
 
When I ask them what they are looking for, they unanimously reply that they want to be valued and have their work matter. They don’t care what their title is, they just want to be paid fairly and be able to impact the success of the organization.
 
My question is: when the tides turn, and the job gates open, what kind of influence will this new group of hires have on the organizations where they land?

With new-found grace and appreciation for their work and the people around them, my bet is it will be profound. People with this type of perspective will end up leading an organization, managing teams, or simply contributing to a team—and bringing with them the groundwork for a “new and improved” point of view for corporations; one that puts a higher value on individual contributions, where managers and employees will recognize and be recognized for the little things.
 
I, for one, can’t wait to see how all my great friends and associates introduce the act of recognition and appreciation to their future employers! 

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Kristy is the Vice President of Product and Merchandising at Baudville. Since joining Baudville a little over a year ago, she has been integral in the development of the functional, innovative, and great looking products you see today. As the fearless leader of a multifaceted team of creative minds, Kristy always stays armed with her secret weapon of motivation: candy!

Keep it Casual

by Allison
17. August 2009 12:19
Allison

When I applied for this job at Baudville, it would have been an understatement to say that I REALLY wanted it. It wasn’t just that my current job was sucking the life out of me; it was more that I felt like this was THE job. If it wasn’t this, I honestly couldn’t imagine what it could possibly be. But as badly as I wanted the job, there was actually a “deal killer” for me—they couldn’t have a strict dress code.

The aversion goes years back to when I worked in a corporate job where the dress code was extremely conservative. I thoroughly hated that we were required to always wear hosiery and closed-toed, closed-heeled shoes. In Michigan winters, this isn’t really a problem; but in the middle of August it is. And, for someone with a disturbing number of shoes, the footwear limitations were unbearable. When I got out of there, I vowed I’d never do it again.

Worried Woman

Well, I’m happy to report that Baudville maintains a corporate casual dress code, with jeans allowed every other Friday. That’s casual enough for me! And, if you interpret the dress code rules the way I do, then just about anything goes when it comes to shoes (except where safety is concerned, of course). This is good news for adequate rotation of my collection!

I’ve shared this fascinating story with you to make a point about how little things like dress code can make a big difference in employee morale. Studies show that most employees prefer a casual dress code over a formal one. It allows more freedom—including freedom of expression—and helps even the playing field for those who simply can’t afford formal business attire. I’ve also read that in addition to improving morale, it can give employers a competitive edge in attracting (and maintaining) talent.  

There has been buzz around the ‘ville that we may go totally casual, but I have a theory that we never will for one big reason: casual days are used as rewards. When teams finish a big project or reach a goal, they get awarded a casual day. People look forward to the possibility, and with the absence of that option, the company would lose a 100% free (not to mention fat free) way to reward us. To some, it may seem like a minor perk, but I can truly feel a different vibe on impromptu casual days and casual Fridays. Baudville has seen enough of this positive mojo to know that it works, too.

If you’re not already wearing jeans every day, then think about using casual days to reward for your staff or raise morale around the office. These coupons are a fun way to do it:

Recognition Coupon

Need other ways to affordably recognize your team for everyday wins? Try our Recognition Binder System!

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Allison is Baudville’s one (and only) Copywriter. She’s been writing for a variety of media for more than eight years, so if she tells you she has been there and done that, she probably has. Before embarking on a career in writing, Allison worked as a department manager where she used Baudville products to motivate her team. She’s what we call a true believer!  

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