When it comes to celebrating Customer Service Week, we recommend taking advantage of the holiday to express appreciation for customer service professionals. Customer Service Week is a nationally-recognized observance week taking place October 1 – 5, 2012. The recognition holiday provides companies the opportunity to put the spotlight on frontline customer service representatives.
We recommend companies start by brainstorming Customer Service Week themes. Using a theme makes the event more memorable, and saves time and money during the planning process. A theme serves as the branding for your event or program. Our designers spend weeks perfecting themes and searching high and low for the newest gift items.
We have over 100 recognition themes, and our recognition experts recommend customers choose a different theme for Customer Service Week each year. The popular Customer Service Week theme for 2012 is You Rock, a new addition to the Baudville repertoire that is designed for a diverse workforce.
When you’re planning your Customer Service Week celebration, remember that sincere appreciation of frontline employees is an important part of customer satisfaction and retention. Research shows that happy employees lead to happy customers and happy customers generate more revenue. Customer Service Week themes make the appreciation more memorable and effective, and therefore has a greater impact on customer satisfaction.
Managers looking for unique Customer Service Week themes should visit our Recognition Resource Center for articles, videos, and newsletters. All the resources focus on planning effective Customer Service Week celebrations that will increase employee and customer satisfaction.
At Baudville, we’ve seen firsthand the value celebrating exceptional customer service can bring to an organization. We want to help our customers have a similarly great experience with their celebrations!
We recognize Customer Service Week with a week-long celebration that includes the entire company because we believe every employee plays an important part in the customer experience. We celebrate our customer service excellence every year, and it all starts with great Customer Service Week themes!
Cori is Baudville's in-house Recognitionista (she's officially a Certified Recognition Professional, too) and a member of the Millennial generation. Get her employee recognition tips and special discounts by liking Baudville on Facebook.