To enter our Service Super Hero Contest for a chance to win $1,000 Baudville bucks, all you have to do is send us a team photo and a short paragraph describing what makes your customer service team great.
Our Customer Service teams each created their own sample entry, to get the ball rolling! Enter your team in our Service Super Hero Contest, and you could be rewarded with $1,000 of great recognition gifts!
Inbound Customer Service Team
“We're the Mojos, Baudville's best and brightest customer service talent. We rock the house every day, broadcasting our message of positive mojo from Grand Rapids, Michigan, to fans all over the world by phone, fax, email and chat. Our tune is a perfect mix of our greatest hits to make your day. Join our fan club, and we'll show you employee recognition that really rocks!”
Sales Operations Team
“We are service super heroes because we are faster than a speeding email. We multi-task better than a 3-ring circus. We will bend backwards to make sure your items arrive to you correct and on time. We process orders with super sonic speed, and we use our telepathic skills to provide options and answer questions before we are asked! We are truly a TEAM working together which makes our service fantastic and done right!”
Outbound and Tech Teams
“As the Manager of the Baudv!lle and IDville Outbound Teams as well as the Tech Department, I overhear and listen to many customer interactions – from the start of the sale to the close and also to the more technical assistance calls. My team is AWESOME because they strive to do their personal best everyday and make sure they are giving our customer’s the best service possible, AND we have a great time doing it. The Outbound teams make and receive tons of calls a day – asking questions and learning more about our customers, so we can be there to help them when their next big event comes up – we make it easy for our customers to recognize and award their own employees. John and Allen are extremely patient and make sure that our customers understand the ins and outs of our printer systems so they can use them effectively and are satisfied.
Baudv!lle includes Andrea, Ryan, Michelle, Crystie, Carl, and Myla – an extremely fun, yet competitive sales team. We always find time to joke and have a good time while making as many customer contacts as possible.
IDville includes David, Joel, and Brandon – these guys may be quieter but are just as fun and competitive while they are busy selling systems! The IDville technicians are John and Allen –always pleasant on and off the phones! I have received many customer compliments regarding each person on the team regarding the high level of customer service they provide.”