Over the years we’ve had lots of customers tell us about the challenges they face implementing employee recognition in their organization. They know their organization would benefit from the positive reinforcement and open communication of employee recognition, but they have a difficult time convincing management to invest. We wanted to help our customers make a compelling case for employee recognition and implement it quickly and easily in their organization.
So we worked with a local assisted living facility, Grace Haven, to do exactly that.
Grace Haven’s fast-paced, ‘round the clock environment made it easy to overlook employee recognition. This lack of communication and feedback contributed to low employee morale, a negative culture, and tension between employees and management. The staff knew something had to change, but they didn’t know what to do.
We helped Grace Haven overcome their cultural challenges with a strategic employee recognition program. We assessed their environment, surveyed their staff, and identified three priority issues that could be easily addressed with recognition. Then we created strategic employee recognition programs that targeted each of the priority issues and evaluated our progress at 30, 60, and 120 days. The results are really exciting, and Grace Haven is a different facility today thanks to the employee recognition programs they implemented and continue to use today.
We’ve documented the entire process, and you can download the whole story in our Recognition Resource Center.
Our experience at Grace Haven outlined a process for others to follow, too. Employee recognition can be implemented quickly, effectively, and affordably if you know the right steps to take. Read our Success Story and get the information you need to make strategic employee recognition a reality in your organization.
Cori is Baudville's in-house Recognitionista (she's officially a Certified Recognition Professional, too) and a member of the Millennial generation. Get her employee recognition tips and special discounts by liking Baudville on Facebook